Privacy Policy

At Form Health Club, we are committed to protecting your privacy and handling your information responsibly. As we continue to improve our website and services, this policy may be updated. We encourage you to review it periodically to stay informed about how we protect your information.

1. DATA COLLECTION & USAGE

We collect basic contact details, such as your name and email address when you fill out our contact forms. Sometimes, we may also ask for additional, optional information like your phone number, address or gender. If you are on a recurring payment option we will ask for you to store payment information in your profile.

We may collect and store information about your interactions with the Form Health Club website and services. This includes data such as cookies, IP addresses, browser and device types, location, Internet Service Provider (ISP), entry and exit pages, operating systems, and time/date stamps. We use this information solely to enhance the quality of our services and products. If you choose to block cookies through your browser settings, you may experience some limitations in using Form Health Club services.

When you provide your email or phone number, we may send you updates about promotions, new offers, and club news. If you previously opted out but provide updated contact details, you will start receiving messages again. We will also contact you for changes or with information relevant to classes you’ve booked in to attend.

To stop receiving promotional emails or texts, unsubscribe by changing your preferences in your profile on the Form Health Club app.

2. SHARING YOUR INFORMATION

We work with other companies and service providers to help us manage our website, send communications, and analyze data. These partners have access to your information only for their assigned tasks and must keep it confidential.

3. LEGAL REQUIREMENTS

We may disclose your information if required by law or to protect our rights and the safety of our users.

4. ACCESS TO YOUR INFORMATION

You have the right to view, update, or delete your personal information held by us. To make a request, please email us at hello@formhealthclub.com.au. We will do our best to fulfill your request unless we are required to keep certain information for legal reasons.

5. SECURITY

We use SSL/TLS encryption and other security measures to safeguard your data and its transmission. While we strive to protect your information to the best of our ability, we cannot completely guarantee that unauthorised access or data breaches won’t occur. To help secure your account, we recommend using a strong, unique password for your Form Health Club account that is difficult for others to guess. Please take steps to ensure the security of your account information.

6. YOUR RIGHTS 

You have the right to request that we stop using your personal data for marketing purposes. To exercise this right, you can opt out of receiving marketing or promotional emails, or you can contact us directly at hello@formhealthclub.com.au.

7. CONTACT INFORMATION 

If you have any questions or concerns about this policy contact us at hello@formhealthclub.com.au.

8. POLICY UPDATES

We may update this Privacy Policy from time to time. Changes will be posted on our website and take effect immediately.